MarketPilotMarketPilot legal
Subscription Cancellation Policy
How subscription renewals work, how to cancel, and what happens afterward.
Effective: July 25, 2026
Automatic renewal
Paid subscriptions renew on the monthly or yearly billing interval shown at checkout, and the payment method on file is charged the recurring amount shown at checkout until the subscription is canceled.
How to cancel
Sign in, open Settings, select Manage Billing, and use Stripe’s customer portal to cancel. Submit the cancellation before the renewal charge is processed. You do not need to call or provide a cancellation reason.
If you cannot access your account or the portal, contact support from the account email. We will provide reasonable assistance after verifying account ownership.
Effect of cancellation
Unless checkout or the portal clearly states otherwise, cancellation takes effect at the end of the current paid billing period. You retain paid access until that date, no further renewal charge should be made, and deleting an app or disconnecting a broker does not by itself cancel billing.
The Stripe portal and MarketPilot Settings page display the scheduled access end or renewal date. Keep the cancellation confirmation for your records.
Refunds and data
Cancellation and refunds are separate. Review the Refund Policy for the current charge. After access ends, feature availability may be reduced. Request any needed export before access ends; retention and deletion are addressed in the Privacy Policy.